Privacy Policy

01Overview

ZYVORA LLC ("ZYVORA," "we," "us," or "our") provides bookkeeping and payroll support services to small businesses in the United States. This Privacy Policy explains what information we collect through our website at www.zyvorasolutions.com and through the course of providing our services, how we use it, and the choices available to you.

By using our website or engaging our services, you agree to the collection and use of information as described in this policy.

02Information We Collect

We collect information in a few different ways:

• Contact information you provide when you call or email us, such as your name, business name, phone number, and email address.
• Business and financial information needed to perform bookkeeping and payroll services, such as bank and credit card transaction data, employee payroll information, and accounting records, once you become a client.
• Website usage information, such as browser type, device type, pages visited, and general location, collected automatically through standard web technologies.

03How We Use Information

We use the information we collect to:

• Respond to inquiries and provide information about our services and pricing;
• Deliver bookkeeping, reconciliation, payroll, and reporting services to clients;
• Process payroll tax filings and payments on behalf of client businesses;
• Communicate with clients about their accounts, billing, and service updates;
• Maintain and improve our website and internal operations;
• Meet legal, regulatory, and recordkeeping obligations related to the services we provide.

04Sharing With Third Parties

We do not sell client or website visitor information. We may share information with:

• Software providers used to deliver our services, such as bookkeeping platforms (for example, QuickBooks Online or Xero) and payroll platforms (for example, Gusto or ADP);
• Government agencies, such as the IRS or state tax authorities, where required to file payroll or sales tax on a client's behalf;
• Service providers who support our internal operations, such as email and phone systems, under confidentiality obligations;
• Parties involved in a legal process, if disclosure is required to comply with the law.

05Data Security

We use reasonable administrative and technical safeguards to protect financial and payroll information, including restricted access to client records and use of reputable, secure third-party bookkeeping and payroll platforms. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

06Data Retention

We retain client financial and payroll records for as long as needed to provide our services and to meet recordkeeping obligations required by tax and employment regulations. Information is removed or archived once it is no longer needed for these purposes.

07Cookies & Website Data

Our website may use basic cookies or similar technologies to support core functionality and understand general site usage. You can adjust your browser settings to limit or block cookies; doing so may affect some website functionality.

08Your Choices & Rights

You may contact us at any time to ask what information we hold about you, to request corrections, or to ask that we stop using your contact information for non-service communications. Clients under an active service agreement may be subject to recordkeeping requirements that limit deletion of certain financial or payroll records.

09Children's Privacy

Our website and services are directed at business owners and are not intended for individuals under 18. We do not knowingly collect information from children.

10Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes are posted means you accept the updated policy.

11Contact Us

Questions about this Privacy Policy can be directed to:

ZYVORA LLC
1314 44th Ave N, Apt 515, Minneapolis, MN 55412-1354
Phone: (763) 329-9513
Email: support@zyvorasolutions.com